Get More Customers When You Respond to Leads Quickly and Precisely

Ever wonder how to improve your results with the service request leads you receive from your local community on GetAssist? There are ways to communicate professionally and effectively with the requester so your business gets the results you want.

Here are 5 Sure-Fire Communication Tips to Convert Your GetAssist Leads:

1. Answer Requests quickly. Studies show that 50% of service inquirers will work with the organization that contacts them first. Even more startling, The odds of connecting and qualifying with a lead drop by 80% after five minutes. This is true of any lead delivery service. And on GetAssist, the early birds are getting the worm!

2. To ensure you are aware when your leads are coming in, turn on your GetAssist notifications in the app under Profile, then Communication Preferences. You can be notified by SMS, email, or app notifications.

3. We suggest you write your initial greeting in your notes app or a digital document to copy and paste, then add personal notes relating to the request in your message, or you can use one of our Quick Replies already written for you.

4. While communicating with consumers, engage in a friendly manner, show your expertise, and acknowledge that you understand what they are asking for. You can set up a Business Description and a Signature in your GetAssist Business Settings. That way, when you respond to a request, you can write your initial greeting and then hit the Business and Signature buttons, and they will be filled in for you.

5. Ask if you can answer any other questions and progress the conversation to exchanging contact information for a consultation or a booking. Try to respond to follow-up questions within 30 minutes.

So, if you haven’t already, sign up for a GetAssist Business Membership and follow our tips on professional communication with leads TODAY. Our passion is to help small, local businesses grow. We service businesses across Canada, and are growing in the U.S.

And remember, consumers typically lose interest quickly and choose the most engaging and professional responses, so stay on top of your Requests!